Returns/Exchanges

It's really easy to return goods for exchange or refund! Simply download, print out and fill in our Exchange/Refund form. Further instructions are detailed on the form...

 

DOWNLOAD RETURNS/EXCHANGE FORM (click here!) 

To return an item purchased at Disturbia Clothing for either exchange or refund, you must do so within 28 working days from the order date.

Returned items must be returned in their original condition. Unworn, unwashed and with tags.

We advise to try on shoes indoors until you are certain you are keeping them. Shoes should be returned unmarked and in their original, undamaged shoe box.

Swimsuits and swim bottoms are non-returnable. 

All sales are final for sale section products. Sale section items can be returned for store credit or exchange.

Upon receipt and review of the return, you will be notified by email once your refund has been processed, or when your return has been dispatched. 

All exchanges are shipped out free of charge.

The customer is liable for the cost of return shipping and any additional custom charges; unless faulty or sent in error.

Need further assistance? Email orders@disturbia.co.uk and we'll be happy to help!