Disturbia offers items for sale before their release. This allows you first dibs on a product before its scheduled arrival date. Your future self will thank you ♡ 

How can I pre-order?

You can pre-order an item in the same way you'd order anything else from us:

1) Head to the pre-order section, or look for products marked with the 'pre-order' tag
2) Add pre-order items to your basket
3) Payment is taken as soon as your pre-order is confirmed at checkout
4) After placing your order, you'll receive an email confirming your order reference number
5) Congratulations! We'll ship as soon as we can ↓ 

When are pre-orders shipped?

We will provide an estimated shipping date on all relevant product pages. This date can be subject to changes, depending on shipping. Orders will only ship once all items ordered are in stock. We are unable to part-ship orders. 

What if I want to cancel my pre-order?

That's cool! You can cancel any pre-order as long as it's before stock has arrived with Disturbia. Once stock has arrived, your order cannot be cancelled and would need to be returned following dispatch instead. Please check our Returns Policy for more information.

Can i return a pre-order?

Yes! All pre-order products fall within our standard Returns Policy.

Any items dispatched as part of a pre-order are eligible for return within 30 days of the dispatch date.