SS21 DROP 1 OUT NOW!

Delivery Info

Update 1st Jan 2021: Customers ordering from the EU

As a consequence of Brexit, from 1st Jan 2021 orders from an EU country are subject to import charges, as follows:

Customers are liable to pay these import charges and unfortunately they are out of our control. 

In the case of a refused delivery, the customer is responsible for the original shipping charges, any import fees that are incurred, and the cost of returning the package to Disturbia

This amount will be deducted from your refund. If the return fee exceeds the amount of the order plus shipping costs, the package will be abandoned and you will not be refunded.

 

Please allow extra time for Standard Delivery European orders, we are working with our shipping partners to ensure orders arrive as quickly as possible.

European Express orders remain unaffected. This does not effect UK customers.

 

Our warehouse remains open, and we're shipping out your orders daily, as normal.

We are currently experiencing a high volume of orders, so please bear with us and we will dispatch your order as quickly and safely as possible.

Standard orders are currently dispatched in 1-3 working days.

Express orders placed before 2pm GMT will be dispatched the same working day.

 

Once you've decided what to buy, select your shipping method at Checkout.

Here is our detailed delivery information: 

UNITED KINGDOM

Standard Non-tracked Service

£3.95

1-2 working days                    

Next Working Day Tracked

£6.95

Next working day if ordered before 2pm

FREE Express Delivery!

All Orders over £75

Next working day if ordered before 2pm

U.S.A

Standard Tracked Service

£9.95

5-7 working days. Please allow up to 25 days.

Express Tracked Service

£24.95

3-5 working days

FREE Express!

All Orders over £200

3-5 working days. 

EUROPE

Standard Non-tracked Service

£9.95

2-7 working days. Please allow up to 20 days.

Signed For/Tracked

£14.95

2-7 working days. Please allow up to 20 days.

Express Tracked Service

£19.95

2-5 working days.

FREE Tracked Service!

All Orders over £200

2-7 working days.

REST OF THE WORLD

Standard

£14.95

7-21 working days

Express Tracked Service

£29.95               

5-7 working days

FREE Express Tracked!

All Orders over £250

5-7 working days. 

Orders are processed Monday to Friday.

We do not dispatch goods on weekends or bank / UK national holidays.

All overseas customers are responsible for paying all customs and import duty charges.

** Customers who use Hotmail and Gmail should check their Junk folders for order confirmation emails **

If you have any other questions regarding orders or delivery, please email: orders@disturbia.co.uk

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